ITEMS MAY BE RETURNED FOR STORE CREDIT ONLY, LESS A 20% RESTOCKING FEE, within 10 days of the purchase date. Items must be returned in their original state. No items will be credited in the event of any damage caused by, including but not limited to, application of testing acids, attempts to clean product, distortion, breakage, loss of stones or other parts. No refunds or credits will be made on insurance, shipping or any additional fees including but not limited to, packing fees, custom work, appraisals, etc. The venue of this transaction, regardless of the actual location or receipt of payment and delivery of the merchandise is San Antonio, Texas, Bexar County. .
RETURN POLICY: SALES POLICY: Because we offer the same items online and in our showroom, occasionally items will be sold before they can be removed from the site. In the event of a conflict, sales will be made on a first come basis. This will be determined by the time payment is made. If you have a question or concern, please call us or email us with your question prior to purchasing. Our contacts are at the bottom of every page. The decision of the Management is final in all cases. In the rare event that we collect payment and cannot deliver the item, your full amount will be refunded within 48 hours via the means of payment used, provided the funds have cleared or been approved.